BIMcare | 48plus Warranty Extension

With the 48plus package, you can extend your device's standard warranty from 6 to 48 months – including fully documented BIMcare™ maintenance. The result: maximum operational reliability, predictable costs, and worry-free operation of your air conditioning system for years. Your benefits with 48plus Extended protection: Warranty extended from 6 to 48 months from the installation invoice date. Proactive maintenance: Regular, documented BIMcare™ inspections reduce the risk of breakdowns and maintain the efficiency of your system. Quick follow-up: Detected defects or worn parts are repaired or replaced promptly – keeping your warranty valid. Predictable costs: Preventive actions and fast resolution of minor issues avoid high follow-up costs and keep your operating expenses under control. Professional service: All repairs are performed exclusively by qualified technicians according to manufacturer specifications. What does 48plus cover? The 48plus package protects your indoor unit against technical defects and malfunctions occurring under normal use. Coverage requires complete and accurate documentation of BIMcare™ maintenance. Damages due to improper use or external influences are excluded. What is not covered? Damages outside of normal operation or caused by third parties are excluded. Examples: Storm and weather damage, lightning strikes, power surges or voltage fluctuations Damage due to missing or incomplete maintenance or missing chemical protection documentation Interventions by third parties, unauthorized repairs or modifications Property damage caused by people, vehicles, or other external influences Overloading the system through permanently open windows, incorrectly set climate parameters, or atypically high heat/cooling loads Devices without an active 48plus and BIMcare package Maintenance follow-up & repair process BIMcare™ considers maintenance as a continuous process: Our technicians check your system for wear or visible fault causes and provide a clear action plan. On request, we perform necessary repairs or replacements professionally, ensuring your warranty remains valid and the system operates reliably. In short: 48plus combines extended protection with active, documented maintenance management – for maximum availability and minimal operating costs. You will receive access data after ordering 48plus or another BIMcare maintenance package. Use myBranchtool now

We take care of your climate control systems, heat pumps, cold rooms and chilled-water installations. Without complex contracts, you receive simple and reliable inspection and maintenance services. Why is a digital maintenance contract for HVAC systems so beneficial? Due to missing maintenance and the current shortage of skilled technicians, service support in case of failure is often unreliable – and breakdowns usually occur in peak summer or winter. With BIMcare™, you avoid precisely these issues: no long-term commitments, fully flexible and predictable. We detect and eliminate typical sources of failure from the beginning and ensure safe, trouble-free operation. This makes BIMcare™ economical, sustainable and ideal for any building. How do I order a digital maintenance contract? Select the contract duration Choose the system type, e.g. indoor AC unit Enter the number of units Extend the warranty with 48plus if desired BIMcare™ maintenance ends automatically once the selected term expires. New maintenance orders can be placed at any time. What services are included? Depending on the system type, maintenance takes place at fixed, seasonally optimal times. This ensures energy efficiency, hygiene and high operational safety. Maintenance Intervals System Type Spring Summer* Autumn Air Conditioning Unit x x x Chiller - x x Chilled Water Network - x x Refrigeration Machine x x x Heat Pump x - x *) Summer maintenance is optional and not included in the BIMcare™ contract. How long is my system covered? With 48plus, you receive an extended all-round protection package. The standard 6-month warranty after installation can be extended to up to 48 months. How do I keep track of my maintenance dates? Your scheduled maintenance visits are automatically stored in your CAFM system. You can view the planned service month online at any time – no calls and no paperwork. BIMcare™ considers maintenance as a continuous process: Our technicians check your system for wear or visible fault causes and provide a clear action plan. On request, we perform necessary repairs or replacements professionally, ensuring your warranty remains valid and the system operates reliably. In short: You will receive access data after ordering BIMcare™ maintenance package. Use myBranchtool now Which costs are not included? This is not an all-inclusive offer. Costs for repairs, travel, spare parts, consumables and required tools are usually provided by our Facility Manager or available via BIMpilot™, BIMdepot™ or BIMservice™.