Frozen Air Conditioner or Air-to-Air Heat Pump in George, Western Cape

With the 48plus package, you extend the standard warranty of your Coolenvi-purchased unit from 6 to 48 months – including complete documentation of the optional BIMcare™ maintenance services. If it is determined on site that the unit was not purchased from Coolenvi, the appointment can, upon request, be carried out as a one-time BIMcare™ maintenance service under the applicable BIMcare™ terms. In this case, any further maintenance services under 48plus are not part of the agreement. Any inspection, assessment and travel services already performed will be charged accordingly. Your benefit: maximum operational reliability, predictable costs and worry-free operation of your air conditioning system for years to come. What are the benefits of 48plus? Extended protection: Warranty extended from 6 to 48 months from the installation invoice date. Preventive maintenance: Regular, documented BIMcare™ inspections reduce the risk of failures and maintain your system's efficiency. Fast follow-up service: Identified faults or worn components are repaired or replaced promptly, ensuring your warranty remains valid. Predictable costs: Preventive maintenance and the prompt correction of minor defects help avoid expensive repairs and keep your operating costs under control. Professional service: All repairs are carried out exclusively by qualified technicians in accordance with the manufacturer's specifications. What does 48plus cover? Coverage requires that the unit was purchased from Coolenvi and that all BIMcare™ maintenance services are fully and continuously documented. The 48plus package covers technical defects and malfunctions affecting your indoor unit during normal operation. Damage caused by improper use or external influences is excluded. What is not covered by 48plus? The following types of damage are excluded if they occur outside normal system operation or as a result of external influences. Examples include: Storm and weather damage, lightning strikes, power surges or fluctuations in the electrical supply Damage resulting from missing or incomplete maintenance or missing chemical protection documentation Repairs, modifications or other work carried out by third parties without authorization Physical damage caused by persons, vehicles or other external impacts System overload caused by permanently open doors or windows, incorrect climate settings or unusually high heating or cooling loads Units not covered by an active 48plus package in combination with a BIMcare™ maintenance package. Would you like to read the complete warranty terms and conditions? Learn more BIMcare™ – Maintenance Follow-up & Repair Process BIMcare™ views maintenance as an ongoing support process. Our technicians inspect your system for wear and potential causes of failure and provide clear recommendations for corrective action. Upon request, we professionally carry out the necessary repairs or replacements to ensure your warranty remains valid and your system continues to operate reliably. In short, 48plus combines extended warranty protection with active, documented maintenance management – ensuring maximum system availability and minimal operating costs. You will receive your myBranchtool™ access credentials after ordering a 48plus or any other BIMcare™ maintenance package. Open myBranchtool™

The engineer for air conditioning and refrigeration systems in buildings, committed to economical and environmentally friendly air handling in many aspects. System mechatronics engineers: Services with a focus on safety, environmental protection, and expertise As air conditioning and refrigeration system mechatronics engineers, we master a broad spectrum of skills spanning mechanical, electronic, and electrical trades. Our services range from precise leak tests to fine-tuning and factory settings of the refrigeration circuit. Our range of services includes: Accurate leak tests: We perform precise leak tests to ensure the proper functioning and longevity of your systems. Adjustment and factory filling of the refrigeration circuit: Our expertise extends to the fine-tuning and correct filling of the refrigeration circuit to ensure optimal performance. Personal protection and environmental protection measures: We attach great importance to protecting the safety of people and the environment. This includes measures to protect groundwater from oil loss in refrigeration systems and from leaks in closed systems containing climate-damaging gases. These protective measures extend throughout the entire installation and operation process to ensure safe operation. Why Choose Us? We are internationally recognized for our contributions to environmental protection and safety in building operations. Expertise and access to AI technologies: Our many years of experience and advanced knowledge in the field of artificial intelligence enable us to offer innovative solutions and stay at the cutting edge of technology. Choose us as your plant mechatronics partner to receive first-class services that combine safety, environmental protection, and expertise. Always fully configure supply chains This ideally only applies to a 4-day week from Monday to Thursday. This is not an all-inclusive package. Travel costs and work materials are not included and can be found at BIMdepot™, BIMcare™, BIMpilot™, or BIMphase™. BIMcare™ customers automatically receive a discount on this item.

Dismantling of a freely accessible split air conditioning system (typically ground-floor installation without lifting equipment or special access), including indoor and outdoor units and full separation of system components. A project-based benefit may apply in case of a follow-up installation at the same site via our system partners or an active BIMcare maintenance agreement. Refrigerant and oil management in accordance with environmental regulations: Includes professional recovery and handling of up to 3 kg of refrigerant as well as safe removal and disposal of compressor and system oils in compliance with applicable environmental and safety standards. Disposal of system components: Professional dismantling waste is transferred into certified recycling and disposal streams in accordance with applicable regulations. Scope of service: The service includes dismantling and disposal only within a standard accessible installation environment. Transport is excluded and charged separately depending on service hub distance. Always fully configure supply chains This ideally only applies to a 4-day week from Monday to Thursday. This is not an all-inclusive package. Travel costs and work materials are not included and can be found at BIMconnect™, BIMdepot™, BIMcare™, BIMpilot™, BIMservice™ or BIMphases™. BIMcare™ customers automatically receive a discount on this item.

Unknown fault with air conditioning? With this diagnostic, we will find the cause within 3 hours for quick repairs. The advantage of a maintenance contract After maintenance has been carried out as part of BIMcare™, we will reimburse 50% of the costs of a fault diagnosis, provided that the resulting repair offers are commissioned and BIMcare™ is then continued for at least 12 months without interruption. Always configure supply chains completely This is ideally suited for a 4-day work week, Monday through Thursday. This is not an all-inclusive package; travel expenses and materials are not included and can be found at BIMdepot™, BIMcare™, BIMpilot™, or BIMphase™. BIMcare™-customers automatically receive a discount on this item.

Unknown fault with air supply systems? We can find problems on site within 3 hours to generate quick repair quotes and estimate the range of spare parts. The advantage of a maintenance contract After maintenance has been carried out as part of BIMcare™, we will reimburse 50% of the costs of a fault diagnosis, provided that the resulting repair offers are commissioned and BIMcare™ is then continued for at least 12 months without interruption. Always configure supply chains completely This is ideally suited for a 4-day work week, Monday through Thursday. This is not an all-inclusive package; travel expenses and materials are not included and can be found at BIMdepot™, BIMcare™, BIMpilot™, or BIMphase™. BIMcare™-customers automatically receive a discount on this item.

Any dispute with building technology defects? We have solutions ready within 3 hours and estimate the expenses to fix it. How does building technology defect analysis work? We inspect, measure, perform endoscopy, strip down, and walk through the building to find the best way to locate the causes and develop sound technical action plans. We understand that not everything can be done in just a few hours, but a structured and precise damage analysis lays the foundation for a sustainable solution. What advantage does BIM Facility Management provide? With continuous use of our Facility Management or as part of BIMcare™ maintenance, we will reimburse 50% of the cost of a fault diagnosis, provided that the resulting repair quotes are commissioned or BIMcare™ and Facility Management are subsequently continued for at least 12 months without interruption. We always recommend an appropriate BIM model of your building. Always fully configure supply chains This is ideally only for a 4-day week from Monday to Thursday. This is not an all-inclusive package. Travel expenses and materials are not included and can be found at BIMdepot™, BIMcare™, BIMpilot™, or BIMphase™. BIMcare™-customers automatically receive a discount on this item.

Unknown fault in the control cabinet? We will create a diagnosis within 3 hours to solve the problem and get it fixed soon. What are the advantages of a maintenance contract for digital controls? After maintenance has been carried out as part of BIMcare™, we will reimburse 50% of the costs of a fault diagnosis, provided that the resulting repair offers are commissioned and BIMcare™ is then continued for at least 12 months without interruption. Always configure supply chains completely This is ideally suited for a 4-day work week, Monday through Thursday. This is not an all-inclusive package; travel expenses and materials are not included and can be found at BIMdepot™, BIMcare™, BIMpilot™, or BIMphase™. BIMcare™ customers automatically receive a discount on this item.

Problems with your potable drinking water system? We care for solutions within 3 hours and estimate the repair costs to get it fixed. What is the advantage of maintenance contracts? If we maintain your system as part of BIMcare™, we will reimburse you 50% of the costs of this fault diagnosis, provided that the resulting repair offers are commissioned and BIMcare™ is then continued for at least 12 months without interruption. Always configure supply chains completely This is ideal for a 4-day week of Montag bis Donnerstag. This is not an All-Inclusive Package, Travel Expenses and Labor Materials since they cannot be funded under BIMdepot™, BIMcare™, BIMpilot™ or BIMphase™. BIMcare™-Customers automatically get a price quote after the diesen Article.

Measurement, optimization or consulting? We offer this service on-site or remotely for one hour, tailored to your specific needs. What are the advantages of a BIMcare™ maintenance contract? After maintenance is performed under BIMcare™, we will reimburse 50% of the cost of a fault diagnosis, provided that the resulting repair quotes are commissioned and BIMcare™ is subsequently continued continuously for at least 12 months. Even without BIMcare™, a cost-effective remote service is available via WhatsApp. Always configure supply chains completely This is ideally suited for a 4-day work week, Monday through Thursday. This is not an all-inclusive package; travel expenses and materials are not included and can be found at BIMdepot™, BIMcare™, BIMpilot™, or BIMphase™. BIMcare™ customers automatically receive a discount on this item.