Building Diagnostics – Prevent Thermal Bridges & Ensure Safety
Coolenvi™ delivers professional diagnostics for building structures and technical systems. BIMservice™ - We detect thermal bridges, enhance fire protection, and ensure the overall safety and durability of your buildings, as well as a safe operation of almost any facility.
With the 48plus package, you can extend your device's standard warranty from 6 to 48 months – including fully documented BIMcare™ maintenance. The result: maximum operational reliability, predictable costs, and worry-free operation of your air conditioning system for years.
Your benefits with 48plus
Extended protection: Warranty extended from 6 to 48 months from the installation invoice date.
Proactive maintenance: Regular, documented BIMcare™ inspections reduce the risk of breakdowns and maintain the efficiency of your system.
Quick follow-up: Detected defects or worn parts are repaired or replaced promptly – keeping your warranty valid.
Predictable costs: Preventive actions and fast resolution of minor issues avoid high follow-up costs and keep your operating expenses under control.
Professional service: All repairs are performed exclusively by qualified technicians according to manufacturer specifications.
What does 48plus cover?
The 48plus package protects your indoor unit against technical defects and malfunctions occurring under normal use. Coverage requires complete and accurate documentation of BIMcare™ maintenance. Damages due to improper use or external influences are excluded.
What is not covered?
Damages outside of normal operation or caused by third parties are excluded. Examples:
Storm and weather damage, lightning strikes, power surges or voltage fluctuations
Damage due to missing or incomplete maintenance or missing chemical protection documentation
Interventions by third parties, unauthorized repairs or modifications
Property damage caused by people, vehicles, or other external influences
Overloading the system through permanently open windows, incorrectly set climate parameters, or atypically high heat/cooling loads
Devices without an active 48plus and BIMcare package
Maintenance follow-up & repair process
BIMcare™ considers maintenance as a continuous process: Our technicians check your system for wear or visible fault causes and provide a clear action plan. On request, we perform necessary repairs or replacements professionally, ensuring your warranty remains valid and the system operates reliably.
In short: 48plus combines extended protection with active, documented maintenance management – for maximum availability and minimal operating costs. You will receive access data after ordering 48plus or another BIMcare maintenance package.
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The BIMcare™ Consumables Package for a Combined Supply and Exhaust Air Unit is an optional addition to BIMcare™ maintenance. It provides predictable costs, audit-proof documentation, and supports compliance with operator obligations for your ventilation systems.
Objective
Ensure hygienic and cost-efficient operation of ventilation systems through the use of approved consumables according to VDI 6022.
Included Materials
Disposable face masks, gloves, protective clothing
All-purpose cleaners, disinfectants for heat exchangers and surfaces
Cleaning cloths (disposable and reusable), sponges, drying cloths, trash bags
Brushes, lamella combs, vacuum bags according to VDI 6022
Marking, sealing, and labeling materials for maintenance points
Not Included
Special air filters or standard filters for multi-stage systems
Drive belts
Extensive mold removal or hygiene/special measures
External lab costs or special sampling/testing materials, additional personnel
Delivery only in conjunction with BIMcare maintenance.
The BIMcare™ Consumables Package for Drinking Water is an optional addition to the BIMcare maintenance service. It allows predictable costs, audit-proof documentation, and supports compliance with operator obligations.
Objective
Ensuring drinking water hygiene using material-friendly, drinking water-compliant consumables.
Included Consumables
Disinfectants and flushing agents (standard- and material-compliant)
Chemicals for hygiene flushing (e.g., citrate or peroxide-based)
Sampling consumables (sterile bottles, disposable tubes, adapters)
Seals, O-rings, standard connectors (EPDM/silicone, drinking water compliant)
Cleaning and care chemicals for fittings and surfaces
Marking and labeling materials
Not Included
Renovations, pipe replacements, shock disinfections
External lab costs and special sampling kits (e.g., item ZT80401.1)
Hygiene flushing plans or inspection checklists
Delivery only in combination with a BIMcare maintenance contract.
The climate-neutral arrival and departure for customer service. Customer-friendly and environmentally friendly from Denmark.
Why travel to and from the airport is a business trip
Every business trip is part of an environmentally friendly supply chain, so our technicians can be on site quickly and sustainably:
Select the distance for travel to and from the airport
Select charging station
Travel and charging times are included
Loading times
(at approx. 25 kWh/100 km)
Spacing
Directions
Total
AC3.7 kW/1P22 hours at0-100%
AC7.4 kW/1P11 hours at 0-100%
DC100 kW40 min. at0-100%
Up to 50 km
100 km
7 h
3:30 h
0:40 h
51-100 km
200 km
14 h
7 h
0:50 h
101-150 km
300 km
20 h
10:30 h
1 h
151-200 km
400 km
26:40 h
14 h
1:30 h
201-250 km
500 km
33:30 h
18 h
2 h
251-300 km
600 km
40 h
21 h
2:30 h
301-500 km
1000 km
67 h
35 h4 h
501-600 km
1200 km
80 h
41:30 h
4:30 h
601-800 km
1600 km
107 h
55 h
5:30 h
801-1000 km
2000 km
133 h
69 h
8 h
The climate-neutral arrival and departure for customer service. Customer-friendly and environmentally friendly from Denmark.
Why travel to and from the airport is a business trip
Every business trip is part of an environmentally friendly supply chain, so our technicians can be on site quickly and sustainably:
Select the distance for travel to and from the airport
Select charging station
Travel and charging times are included
Loading times
(at approx. 25 kWh/100 km)
Spacing
Directions
Total
AC3.7 kW/1P22 hours at0-100%
AC7.4 kW/1P11 hours at 0-100%
DC100 kW40 min. at0-100%
Up to 50 km
100 km
7 h
3:30 h
0:40 h
51-100 km
200 km
14 h
7 h
0:50 h
101-150 km
300 km
20 h
10:30 h
1 h
151-200 km
400 km
26:40 h
14 h
1:30 h
201-250 km
500 km
33:30 h
18 h
2 h
251-300 km
600 km
40 h
21 h
2:30 h
301-500 km
1000 km
67 h
35 h4 h
501-600 km
1200 km
80 h
41:30 h
4:30 h
601-800 km
1600 km
107 h
55 h
5:30 h
801-1000 km
2000 km
133 h
69 h
8 h
Our sustainable and customer-friendly solution enables qualified professionals to travel efficiently to and within Europe and be deployed there in an environmentally friendly manner.
Why travel to and from Europe counts as a business trip
The mobility of skilled workers is an essential component of a sustainable and resilient supply chain. We enable:
Flexible selection of travel distance – Tailor-made routes based on our availability.
Your advantage: Skilled workers without delay
Given the shortage of skilled workers in Europe, we ensure that qualified personnel from South Africa are available quickly – sustainably, efficiently, and legally compliant. English is the "official language."
BIMdepot™ items are internal tools for our technicians. You don't need to choose them yourself — our BIM Facility Manager coordinates all required equipment. The items are shown for transparency and may be added during checkout if you wish to support on-site preparation.
What if BIMservice™ Diagnostic was not helpful?
If a diagnostic does not resolve the issue, the next step is a full BIMaudit™.
A diagnostic identifies symptoms — an audit uncovers the underlying technical and structural causes.
Often, persistent faults result from incorrect sizing, misconfigurations, or hidden defects that only a comprehensive audit can reveal. With BIMaudit™, we deliver clear findings, cost certainty, and a precise action plan based on modern engineering standards.
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