With the 48plus package, you extend the standard warranty of your Coolenvi-purchased unit from 6 to 48 months – including complete documentation of the optional BIMcare™ maintenance services. If it is determined on site that the unit was not purchased from Coolenvi, the appointment can, upon request, be carried out as a one-time BIMcare™ maintenance service under the applicable BIMcare™ terms. In this case, any further maintenance services under 48plus are not part of the agreement. Any inspection, assessment and travel services already performed will be charged accordingly. Your benefit: maximum operational reliability, predictable costs and worry-free operation of your air conditioning system for years to come. What are the benefits of 48plus? Extended protection: Warranty extended from 6 to 48 months from the installation invoice date. Preventive maintenance: Regular, documented BIMcare™ inspections reduce the risk of failures and maintain your system's efficiency. Fast follow-up service: Identified faults or worn components are repaired or replaced promptly, ensuring your warranty remains valid. Predictable costs: Preventive maintenance and the prompt correction of minor defects help avoid expensive repairs and keep your operating costs under control. Professional service: All repairs are carried out exclusively by qualified technicians in accordance with the manufacturer's specifications. What does 48plus cover? Coverage requires that the unit was purchased from Coolenvi and that all BIMcare™ maintenance services are fully and continuously documented. The 48plus package covers technical defects and malfunctions affecting your indoor unit during normal operation. Damage caused by improper use or external influences is excluded. What is not covered by 48plus? The following types of damage are excluded if they occur outside normal system operation or as a result of external influences. Examples include: Storm and weather damage, lightning strikes, power surges or fluctuations in the electrical supply Damage resulting from missing or incomplete maintenance or missing chemical protection documentation Repairs, modifications or other work carried out by third parties without authorization Physical damage caused by persons, vehicles or other external impacts System overload caused by permanently open doors or windows, incorrect climate settings or unusually high heating or cooling loads Units not covered by an active 48plus package in combination with a BIMcare™ maintenance package. Would you like to read the complete warranty terms and conditions? Learn more BIMcare™ – Maintenance Follow-up & Repair Process BIMcare™ views maintenance as an ongoing support process. Our technicians inspect your system for wear and potential causes of failure and provide clear recommendations for corrective action. Upon request, we professionally carry out the necessary repairs or replacements to ensure your warranty remains valid and your system continues to operate reliably. In short, 48plus combines extended warranty protection with active, documented maintenance management – ensuring maximum system availability and minimal operating costs. You will receive your myBranchtool™ access credentials after ordering a 48plus or any other BIMcare™ maintenance package. Open myBranchtool™