Product information "BIMservice | Technical Advice"
What are the advantages of a BIMcare™ maintenance contract?
After maintenance is performed under BIMcare™, we will reimburse 50% of the cost of a fault diagnosis, provided that the resulting repair quotes are commissioned and BIMcare™ is subsequently continued continuously for at least 12 months.
Even without BIMcare™, a cost-effective remote service is available via WhatsApp.
How do I plan routes, repairs or spare part procurement?
This is not an All-Inclusive package and is ideally based on a 4-day working week from Monday to Thursday. Travel costs, work materials and project-specific resources are usually coordinated by your BIM Facility Manager or can be added through the categories BIMconnect™, BIMdepot™, BIMcare™, BIMpilot™, BIMservice™ or BIMphases™. BIMcare™ customers automatically receive a price advantage on this article.
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Service Configuration for On-Site Operations
Booking a service covers the on-site labour only. Depending on the operational conditions, additional tools and materials from BIMdepot™ as well as a mobility solution via BIMconnect™ may be required to ensure a smooth execution.
The exact configuration depends on the type of assignment, location and available resources at the customer’s site.
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